FAQ

General Questions

• Where are you based at? 
• Duluth, GA :) 
• Where do you get your inspiration? 
• Anime and life's little joys ☼

Ordering and Shipping

• How long does shipping usually take?
• USPS DOMESTIC: Usually up to 3 weeks. There will be times where USPS will notify early that a packaged has been delivered but will not deliver for another 2-3 weeks. So please keep that in mind when you order. 
• USPS INTL: Usually up to 1-3 months. 
• Can I track my order once it has shipped?
• You will get an email notification with a USPS tracking number. 

Returns and Exchanges

• What is your return policy?
• We do not accept returns for products. 
• How do I initiate a return or exchange?
• Please email us and we can help initiate this transaction! An exchange free of charge can be made possible. 
• What should I do if my order arrives damaged?
• Please email us and we will most likely provide you a refund depending on the damages.